Terms of service

 

Terms of Service

1. General Provisions

1.1. These Terms of Service govern the use of the LEDComfort online store available at ledcomfort.eu.

1.2. By using this website and placing an order, the user confirms that they have read and agree to these Terms of Service.

1.3. The online store provides services for the remote sale of goods via the Internet.

2. Contact Information

You can contact the store administration using the following details:

Phone:
+38 063 785 6119
+38 096 762 8623

E-mail:
ledcomfort.eu@gmail.com

Address:
Inzhenernyi Lane, 9
Kharkiv
Ukraine, 61000

Working hours:
Monday – Friday: 9:00 – 18:00

3. Products and Services

3.1. The online store offers LED lighting products, components, and related accessories.

3.2. Product descriptions, images, and specifications are provided on the website and may be updated without prior notice.

4. Prices

4.1. All prices on the website are indicated in the currency displayed on the product page.

4.2. The store administration reserves the right to change prices and product assortment without prior notice.

5. Orders

5.1. Orders are placed through the shopping cart on the website.

5.2. After placing an order, the customer receives an order confirmation by email.

5.3. The store reserves the right to cancel an order in case of pricing errors, product unavailability, or technical issues.

6. Payment

6.1. Payment for goods is made using the payment methods available during checkout.

6.2. An order is considered accepted for processing after payment confirmation.

7. Shipping

7.1. Products are delivered via shipping and courier services.

7.2. Delivery time depends on the region and the selected shipping method.

7.3. Shipping costs may be calculated automatically during checkout.

8. Returns and Exchanges

8.1. Customers have the right to return products in accordance with applicable laws.

8.2. Returns are accepted only if the product retains its original condition, packaging, and full комплектation.

8.3. To request a return, the customer must contact the store administration.

9. Limitation of Liability

9.1. The website administration is not responsible for:

  • improper use of products;

  • delivery delays caused by shipping companies;

  • temporary technical issues with the website.

10. Personal Data

10.1. By using the website, the user agrees to the processing of personal data.

10.2. Personal data is used solely for order processing and communication with customers.

11. Changes to Terms

11.1. The website administration reserves the right to modify these Terms of Service at any time.

11.2. The current version of the Terms is always available on the website.